SAE Group

Reviews of SAE Group

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  Andrew Cormick Added June 17, 2022

  ★ ☆ ☆ ☆ ☆
  The air conditioning installation through SAE was the worst experience we have had. It took over 3 weeks to complete once started. Communication was terrible and SAE don’t tell you, but all air-conditioning work is sub contracted out as they don’t have air-con installers directly employed. Don’t turn up on time and do not appear to have any attention to detail but try and get the job done as quickly as possible by sacrificing quality.
  Edit - They did not produce a Compliance Certificate of Electrical Work for the work carried out until the review was posted here. When provided it was 2 weeks following the work.
  When the job was started one day and not returning to complete for a week SAE made no attempt to try and rectify the situation only gave a discount of less than 2% for our inconvenience of having a half finished job including damage to a wall (which was attempted to be repaired but we will have a painter finish the job at our request after the difficulties we just wanted them to be finished and not have to deal with them).
  Would never recommend SAE be used for air conditioning.
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  Steve Lloyd Added June 16, 2022

  ★ ★ ★ ★ ★
  We installed an 8.8kw solar system (24 panels) with a 6kw inverter and a 12.8kw battery. SAE provided the lowest of 4 quotes and were very responsive in the quoting stage as we asked many questions and changed our requirements a couple of times. After we accepted their quote they appointed a person to be our liaison which made it easy to follow up on progress. Installation was about 3 weeks later than initially expected (9 weeks from order to completion) but I guess this is understandable given the consistent rainfall experienced on the north coast in recent months and other supply chain factors. The installation team were great.
  We just need the sun to come out now!
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  Dan Davidson Added June 09, 2022

  ★ ★ ★ ★ ★
  Excellent service from start to finish, easy to deal with
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  belinda todhunter Added June 08, 2022

  ★ ★ ★ ★ ★
  great team & great products
  efficient & informative
  professional at all times
  thanks so much!
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  Ken Spalding Added May 26, 2022

  ★ ★ ★ ★ ★
  We ordered our Solar system more than 12 months ago but amazingly SAE honoured the original contract price. We received the keys for our new house build on Friday 17 December & although it was extremely short notice SAE installed our 18 Solar Panel system on Tuesday 21 December. Their service was fabulous; we couldn't be happier. Ken & Judith.

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